Quality Assurance:
New testing system for telematics devices
Error-free — thanks TO CTS: Automatic and ultra-precise check of the installation quality of telematics equipment
At the Ulm Research Center, the team developed and tested the measurement precision of the CTS. The tests included a sound check of the flush-fitted loudspeakers via a microphone in the steering wheel balance.
 
Automatic installation testing
The cause of all this activity is not at all supernatural. During the chassis adjustment, a test rig automatically checks the telematics equipment in the vehicle. Depending on the scope of the check, this can include up to ten test sets. The centerpiece of this rig, called the “Communications Testing System” (CTS), is an electronic tower with a display, control computer, antenna combining unit, and base station simulator for the radiotelephony.
The tower is connected with antennas in the upper section of the test rig. All the test signals are emitted into the car via these antennas. Through the diagnostic unit, the IS tester, the tower is also connected to the car via the onboard diagnostic interface. The job of the IS tester is to read out the signals arriving in the vehicle. The computer in the test rack now compares the transmitted signals with the signals arriving in the car and then evaluates, for instance, whether the GSM antenna is working, whether the radio is correctly receiving the VHF transmitter, whether a mobile telecommunications connection can be established to the cell phone, and whether the speakers of the surround sound audio system are working flawlessly.
This fully automatic test system was conceived by engineers from the Quality Analysis unit of Daimler Research in Ulm. Says Johann-Friedrich Luy, head of the CTS project: “CTS measurements are ultra-precise and automatic, requiring no extra testing time. The system is robust and reliable.” Compared to previous tests, the CTS detects even the smallest signal attenuation, which is around 5 dB. Up to now, engineers have had to accept a range of up to 45 dB. And whereas an average of one in a hundred cars used to slip through the inspection with an installation defect, Luy now confidently asserts that CTS enables his team to “find every defect.” And that was the objective for the customer that ordered the system — the Production Planning department at Mercedes-Benz Cars.
Robust and precise
 
 
Luy’s department developed the technical concept and devised a testing unit so sophisticated that it operates reliably even under the harsh conditions of final assembly. Two CTS units are being used in the South African plant in East London, where heat and high humidity threaten the electronic components. What’s more, the ultra-precise, high-frequency measurements don’t take place in a specially shielded laboratory but are carried out in an assembly hall, which is a babel of competing signals in the eyes of a high-frequency technician.
 
Currently, a total of 15 CTS units are being used in three Mercedes-Benz plants, where they check the telematics equipment of the C and S-Class as well as the infotainment equipment of SLK and SL roadsters. The test racks are run by the units responsible for installing electrical and electronic equipment in their respective plants. Support for the systems currently in operation is provided by the specialists of the Technology, Diagnostics, and Production unit, whose expertise is required, for instance, when the IS tester requires adaptation for the new generation of COMMAND telematics, as is now the case. 
 
Precise fault diagnosis
For Luy, the advantages of the CTS extend beyond its economic efficiency and high testing accuracy. The results even indirectly show where installation processes have not been optimally planned. And with the help of colleagues in the Data Mining unit in Ulm, Luy is already planning the next coup: “When defects are noticed, we want to use the pattern of measurements to get clues that help us locate the gremlin.” In the past, this has been a tedious search that to some degree depends on the “intuition” of the tester.
 
Luy uses a malfunctioning cell phone to show how difficult troubleshooting is: “Where do you start looking? In the cell phone, docking station, cable or head unit connection? Or do you first check out the steering wheel control unit, antenna amplifier or external antenna and its wiring? But maybe the fault is in the CAN or the MOST bus…”
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