Daimler Financial Services Americas Launches Brand New Operations Center in North Texas
Fort Worth, TX
Nov 17, 2008
Daimler Financial Services Americas Launches
Brand New Operations Center in North Texas
  • Cutting-edge facility initially will employ 550 with capacity for 800
  • Positive economic impact to the region is $115 million in first 12 months
  • Nearly 160 new financial services jobs created in North Texas
Fort Worth, Texas -- Daimler Financial Services Americas (DCFS USA LLC) today officially launched its new, cutting-edge, 164,000 square-foot operations center employing 550 people with the capacity for 800.
During an outdoor celebration that included all Texas employees, U.S. Congresswoman Kay Granger, executives from Germany, area dealers, local officials, community partners and corporate neighbors in the Alliance, Texas development, Daimler Financial Services Americas CEO and President Klaus Entenmann talked about the company’s expansion and commitment to the North Texas region.
“While any expansion might seem like a trend contradicting the current economic environment, we feel it is important to make significant investments in our future, our employees and the community,” Entenmann said.
According to Insight Research of Dallas, Daimler Financial Services' expansion in the North Texas region will result in a positive economic impact of $115 million in the first 12 months and $48.5 million annually going forward.
"Companies across the country are looking to Texas as the place to locate their business thanks to a reasonable regulatory environment, fair tax structure and educated workforce,” Texas Gov. Rick Perry said. “Especially when the nation is facing economic challenges, Daimler’s decision to expand in North Texas and the capital investment it will generate will help continue to bolster Texas’ economic well-being and competition in the global marketplace.”
Late last year, Daimler Financial Services announced a re-engineering strategy of its operations in the Americas to contain costs and increase efficiency.  Entenmann traveled the country explaining the strategy to employees.
One outcome of the re-engineering was the consolidation of operations and facilities into two main locations: Michigan and Texas. The headquarters for the business is in Farmington Hills, Mich., with  nearly 400 employees. The operations center is located in Fort Worth with about 550 employees.
“We strongly believe these strategic decisions will create greater job opportunities for employees and help us improve service to our dealers and customers,” Entenmann said. “Additionally it will contribute to a lower cost structure and bring together the national knowledge base of our organization.”
Entenmann said the company is creating a customer service powerhouse at the Texas location that will enhance opportunities for employees and increase efficiencies.
“This will create a large talent pool where our people will have a wide range of career opportunities in both the luxury car market and the heavy trucking industry,” he said. “Most importantly, they will not have to re-locate all over the country during their careers. We will be able to share best practices between the two business units to maintain our high levels of customer service.”
About Daimler Financial Services Americas (DCFS USA LLC)
Daimler Financial Services Americas (DCFS USA LLC), headquartered in Farmington Hills, Mich., provides brand-specific financing for Mercedes-Benz automotive dealers’ inventories and their retail customers, and conducts business in the United States luxury car market as Mercedes-Benz Financial. In the U.S. trucking industry, Daimler Financial Services Americas conducts business as Daimler Truck Financial and finances Daimler commercial vehicles branded Freightliner, Sterling and Western Star for dealers and their customers in the fleet, vocational, municipal and owner/operator segments. Daimler Financial Services Americas serves as the headquarters for operations in the United States, Canada, Mexico, Argentina and Brazil, and has approximately 1,600 employees. Daimler Financial Services Americas is a company of the Daimler Financial Services Group, headquartered in Berlin, Germany, which operates in 40 countries with an employee base of close to 6,800. Daimler Financial Services is one of the leading financial services organizations worldwide. For more information visit www.daimlerfinancialservices.com/na
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