Neu-Ulm. The new Setra Customer Centre, which was opened last autumn as part of the Setra Show 2007, means customers can now take delivery of their vehicles in stylish surroundings. Werner Staib, manager of the Setra Bus and Coach unit: "We have made a major investment in our future. Handing over vehicles now becomes a much more personal experience."
The new 3800-m2 building complex includes ten handover bays which can accommodate up to 18 buses or coaches. There is also a reception area including cafeteria, 65 offices and meeting rooms, the Design Centre and a permanent classic vehicle exhibition. The building, which cost ten million euros and is situated right next to the state-of-the-art bus and coach production facility, will in future host a wide range of interesting technical forums and events relating to Setra buses and coaches. The hall can accommodate some 2500 guests.
The Customer Centre is testimony to the importance the brand attaches to its Neu-Ulm location and represents another important contribution to retaining jobs in the region.
Neu-Ulm is also home to the painting centre, the state-of-the-art final assembly facility for touring coaches and rural-service buses, the development and testing departments, the commercial/technical training suite as well as Germany's largest EvoBus Service Centre.