News from Daimler AG
Stuttgart
Jul 02, 2012
The New Mercedes-Benz Citan: the pro among urban delivery vans
  • Powerful, yet economic: the new Citan
  • Range featuring three lengths and three model variants
  • Uncompromisingly safe: ADAPTIVE ESP®, up to six airbags
  • Instantly recognisable brand image with prominent radiator grille
  • An ergonomic, comfortable and high-quality driver's workplace
  • Four engines cater to all needs
  • BlueEFFICIENCY package for additional fuel economy
  • Safe and comfortable handling as befits the brand
  • Optional extras allow the Citan to be tailored perfectly to customer desires
Stuttgart. Up to 3.8 m³ of load space, a maximum payload of 800 kg and, despite its impressive transport capacity, a very low fuel consumption – the new Mercedes-Benz Citan is an economic miracle. The city delivery van offers massive performance at compact dimensions suited to inner cities. Impressive quality and driving dynamics, outstanding safety and economy, exemplary versatility and resilience – the Citan is the star among professional urban delivery vans.
Range featuring three lengths and three model variants
The versatility and adaptability of the new Mercedes-Benz Citan make it the ideal solution for urban deliveries. It is based on the panel van and available in three lengths from 3.94 m (Citan Compact) to 4.32 m (Long) to 4.71 m (Extra Long).
Also available is the Citan Mixto variable five-seater with folding rear bench seat, an optimal separator grille closing off the load compartment and two sliding doors; the Mixto is based on the extra-long variant. The third basic variant is the Citan crewbus, a five-seater with folding rear bench seat and sliding doors which can be optionally fitted on both sides. This variant is based on the long version.
Despite its compact dimensions, the new Citan offers massive space. The panel van's load space is 1.36 m or 1.75 m or 2.13 m in length (Citan Compact, Long, Extra Long). Depending on the version, the corresponding volume is 2.4 m³ or 3.1 m³ or 3.8 m³ respectively. Depending on the length and weight variant, the payload totals either 500 kg, 635 kg or 800 kg.
Rear doors or tailgate, partition wall or safety grille
The body offers just as much flexibility: the load space can be accessed by up to two sliding side doors. As an alternative to the standard rear doors, Mercedes-Benz also offers the Citan with a large-aperture tailgate (standard for the Citan crewbus). The load space can also be expanded by means of the optional roof rails and the panel van can be equipped with the optional ladder flap at the rear of the roof.
The panel van comes as standard with a full partition wall closing off the load compartment. A folding safety grille is optionally available. In conjunction with the folding co-driver's seat, the grille can be used to expand the cargo space right up to the dashboard on the right-hand side while simultaneously protecting the driver from the objects stowed there.
The Citan Mixto comes with the options of a safety grille permanently installed on the C-pillar and a variable grille on the three-seater rear bench seat. The load space cover of the Citan crewbus also offers high flexibility: it can be fixed in one of two horizontal positions as well as fastened to the bench seat's backrest for storage. The area below is panelled.
The Citan panel van's load space features partial panelling as standard and can optionally also be fully panelled. Another optional extra is a wooden floor.
Uncompromisingly safe: ADAPTIVE ESP®, up to six airbags
Just like any other Mercedes-Benz, the new Citan features extensive safety equipment. A key feature – standard for all models – is the electronic stability program ADAPTIVE ESP® that takes the vehicle's load into account.
In the Citan, this innovative driving dynamics control system combines the functions of the ABS anti-lock braking system, the VDC (Vehicle Dynamic Control) system that regulates over and understeer as well as the TCS traction control system. It also covers the ASR acceleration skid control as well as drive and braking torque control and the associated sub-functions.
Standard equipment additionally includes start-off assistance and daytime running lamps, height-adjustable seat belts, belt tensioners and belt force limiters for driver and co-driver, a belt warning system as well as a driver airbag. In the case of the Citan crewbus (M1 category approval), standard equipment further includes a
co-driver airbag and thorax-sidebags and windowbags for both the driver and the co-driver.
Instantly recognisable brand image with prominent radiator grille
A true Mercedes-Benz at first glance: the new Mercedes-Benz Citan's look is unmistakably typical of the brand. The characteristic appearance revolves around the confidently displayed, chrome-plated star in the prominent and sturdy radiator grille with its three sporty, perforated fins. The Citan's striking headlamps and the arrow-shaped bonnet with its clearly defined edges add to the striking look.
The trapezoidal cooling air intake in the bumper emphasises the width and powerful appearance of the Citan. This feature is also a styling element typical for Mercedes-Benz and can also be found throughout, from the current compact-class passenger-car range right up to the new Actros.
Instantly recognisable rear with great attention to detail
The rear window also emphasises width. Its angled lower edge takes up the line of the vertically arranged rear lights perfectly – the new Citan provides a highly detailed example of the Mercedes-Benz designers' skill. On the versions with rear doors, the panel for the licence plate is located on the left-hand door which is the wider of the two asymmetrical doors. If the customer purchases the Mercedes-Benz with a tailgate, the licence plate is centrally positioned.
With its unique appearance, the new Citan stands out among urban delivery vans while easily finding its place alongside the Sprinter and the Vito in the family of Mercedes-Benz vans.
An ergonomic, comfortable and high-quality driver's workplace
Also unmistakable are the high-quality features of the Mercedes-Benz Citan's interior. Both the driver and the co-driver have seats with taut yet comfortable upholstering. The shape of the backrests in particular follows the line of the body, providing lateral support and thus comfort and safety. The fabric cover of the seats is both skin-friendly and breathable as well as being easy-to-clean and resilient, a feature that is once again typical of the brand.
The driver-friendly dashboard of the new Citan takes up the powerful, striking design of the exterior. Its surface features leatherlike graining that is pleasing to both the eye and to the touch. Colour and structure are typical of the brand.
Mercedes-Benz drivers will immediately feel at home in the new Citan's cockpit. And not merely because of the familiar star in the steering wheel boss: combination switch, gear-lever knob, light switch or dashboard buttons – the arrangement, appearance and function of the driver's workplace all correspond to the familiar Mercedes-Benz standard. The interior is further embellished by a trim element above the glove compartment.
Focus on functionality
The Citan places key emphasis on functionality for everyday use: a large glove compartment, a stowage compartment between the front seats as well as a practical overhead stowage compartment across the entire width of the windscreen offer abundant space for the large and small objects of a driver's day-to-day life. The new Citan's standard equipment is oriented towards practical use and includes a height-adjustable steering wheel, remote central locking and exterior mirrors that can be adjusted from within the interior.
Four engines cater to all needs
There is a broad selection of engines available. The powerful, smooth-running and highly efficient turbo diesel direct-injection Mercedes-Benz OM 607 with a capacity of 1.5 l is supplied at three different output levels:
  • Citan 108 CDI, output 55 kW (75 hp), torque 180 Nm
  • Citan 109 CDI, output 66 kW (90 hp), torque 200 Nm
  • Citan 111 CDI, output 81 kW (110 hp), torque 240 Nm
The range is complemented by the lively, turbocharged M 200.71 petrol engine with a capacity of 1.2 l:
  • Citan 112 CDI, output 84 kW (114 hp), torque 190 Nm.
All engines feature direct injection and an exhaust gas turbocharger (diesel with 81 kW/110 hp and variable turbine geometry). They comply with the Euro V emissions standard. The diesels are characterised by common-rail injection, piezo-controlled injectors and a controlled oil pump. The petrol engine impresses through details such as the aluminium crankcase, double overhead camshafts and a controlled oil pump. The petrol variant features ECO start/stop as standard, while the function is optionally available for the diesel engines.
Emission control is achieved by means of exhaust gas recirculation, particle filter and, in the case of the diesels, an oxidation catalytic converter. In the petrol engine, a three-way catalytic converter is used. For the two lower-output diesel engine variants, power transmission is handled by a five-speed gearbox, the petrol engine and the high-power diesel both use a six-speed gearbox. In all cases, the driver shifts gears using an easy-to-reach joystick-type gear lever in the centre console. The vehicles feature front-wheel drive.
Low fuel consumption, long maintenance intervals
One of the new Citan's trademarks is outstanding fuel economy. It not only displays impressive maintenance intervals of up to 40,000 km or two years, but also low fuel consumption. This is achieved, besides the efficient drivetrain, by the electric power steering featured as standard.
The gearshift indicator, also a standard feature, assists the driver in maintaining an economic driving style. Fleet operators can also further increase the new Citan's efficiency by means of a limit speed set at the factory.
BlueEFFICIENCY package for additional fuel economy
The BlueEFFICIENCY package comes as standard for the petrol engine and is also optionally available for the diesel engines. It includes, among other things, ECO start/stop, battery and alternator management as well as, depending on the variant, rolling-resistance optimised tyres that decrease fuel consumption yet further.
Safe and comfortable handling as befits the brand
The developers of the Mercedes-Benz Citan set great store on achieving brand-typical handling through a combination of driving dynamics, driving safety and driving comfort. The electric power steering operates with high precision and minute sensitivity. The suspension, dampers and stabilisers have all been newly developed and carefully attuned to one another. The suspension on the Citan long panel van as well as the crewbus is lowered by about 15 mm at the front and rear axle when driving under normal load. Typical for the Citan are the short springs and high spring rate, rigid damping and modified stabilisers that result in greater torsional rigidity.
Both empty as well as laden, the new Citan is a typical Mercedes-Benz in displaying the precise, stable and simultaneously comfortable handling already familiar to drivers from the Sprinter and the Vito. The new Citan is largely impervious to heavy loads and experiences only slight sprung mass vibrations.
Optional extras allow the Citan to be tailored perfectly to customer desires
With a whole range of customisation options, the new Mercedes-Benz Citan can be tailored perfectly to the tasks required of it by the customer. Besides additional safety and comfort extras, the range primarily features additional function options.
Various partitioning elements, a folding co-driver's seat facilitating extension of the load space, a selection of door and window configurations and load-space panelling are just some of the optional extras available. The accessories available ex-works also include cargo baskets, carrier systems and stowage trays for the load space. As an alternative to purchasing individual options, Citan buyers can also make use of logically compiled package offers.
The new Mercedes-Benz Citan shows itself to be a real transport pro down to the smallest detail. Special bodies made by bodybuilders can be adapted to the vehicle's technology by means of a special interface and a special module.
Tailor-made services
Alongside the usual, broad range of financing and service offers, the Citan will also have a particularly attractive range of complete tailor-made offers. Here in particular, the new Citan scores top marks through the exceptional transport-business competence of Mercedes-Benz.
Mercedes-Benz Vito E-CELL Crewbus: first ex-works seven-seater with a locally emission-free drive system
  • Wide variety of emission-free passenger transport applications
  • Powerful motor, durable batteries
  • Safety without compromise
  • On sale in more than 15 countries with full integration into the service network
  • Transparent model shows the drive technology
  • 650,000 km of positive experience, numerous awards
The Vito E-CELL Crewbus is the world's first seven-seater vehicle to make locally emission-free mobility possible ex-works. With an operating range of around 130 km, it is particularly suitable for operations in environmentally sensitive areas such as pedestrian areas, inner cities or spas. Its range is optimally designed for short distances with numerous stops. The Crewbus is based on the Vito E-CELL panel van, which has been available to customers ex-works since 2010. Building on the success of the Vito E-CELL panel van, the Crewbus will open up new segments.
Wide variety of emission-free passenger transport applications
There are many potential areas of application for the Mercedes-Benz Vito E-CELL Crewbus: in particular, it enables companies for the first time to organise their short-range shuttle or on-site transport for personnel on a locally emission-free and at the same time highly comfortable basis.
In addition to restaurants and hotels in inner-city areas with access restrictions, the Vito E-CELL Crewbus is extremely interesting for use in conservation areas. It is also highly suitable for on-site transport in large companies, or at airports and harbours.
The Vito E-CELL Crewbus is based on the long-wheelbase Vito. In addition to the driver's and co-driver's seats, its seating consists of a two-seater bench in the middle and a three-seater bench at the rear. To conserve battery power, the optional auxiliary heater is powered by liquefied gas. The E-CELL Crewbus is available in both left and right-hand-drive variants.
Powerful motor, durable batteries
The permanent magnet electric motor (output 60 kW, torque 280 Nm), power electronics, transformer and charger with an output of 6.6 kW are housed under the bonnet. Power is transferred to the front wheels.
The powerful and durable lithium-ion traction batteries are beneath the passenger compartment floor. The nominal voltage is 360 V, the capacity 36 kWh. To provide an operating range of 130 km (New European Driving Cycle NEDC), the top speed is limited to 89 km/h. This enables the Vito E-CELL Crewbus to flow confidently with the traffic on city roads and occasionally along inter-urban routes. It has a lively acceleration of 6.5 from 0 - 50 km/h or 11 seconds from 0 - 80 km/h.
The batteries of the Vito E-CELL are charged at 380/400 V outlets, and this takes a maximum of five hours. If required it is later also possible to charge from a 230 V outlet. Regenerative braking also charges the battery while on the move.
Safety without compromise
The Vito E-CELL makes no compromises where safety features are concerned: ESP and airbags for the driver and co-driver are standard equipment, and a seat belt is integrated into each seat in the passenger compartment.
The batteries are protected by a crash guard. If an airbag is triggered, the high-voltage system is automatically deactivated. The Vito E-CELL has impressively demonstrated its high level of safety in crash tests.
The technology of the Vito E-CELL Crewbus is based on that of the Vito E-CELL panel van. This has been in production since 2010, as the first series-production van with electric drive to be offered by any vehicle manufacturer.
On sale in more than 15 countries, fully integrated into the service network
The Vito E-CELL is meanwhile available in more than 15 European countries, from Finland to Spain and from Great Britain to the Czech Republic. Like the panel van, the E-CELL Crewbus is available under a long-term rental scheme with a duration of four years or 80,000 km. The rental model comprises a service package with services such as maintenance, repair and wear-and-tear parts.
In Germany alone, more than 40 company-owned branches and partners of Daimler AG are responsible for sales and servicing of the Vito E-CELL. Like any other Vito, the Vito E-CELL is integrated into standard processes such as the familiar Star diagnosis. As with any other Mercedes-Benz, replacement parts specific to the Vito E-CELL are obtainable from the company's central parts warehouse in Germersheim/Palatinate.
Transparent model shows the drive technology
The transparent model of the Mercedes-Benz Vito E-CELL makes it possible to understand the workings of the electric drive system. It gives an insight into the operating principle of the Vito E-CELL, from the charger units, voltage transformer, high-voltage control units and batteries to the electric motor. The power flow from the battery via the control electronics to the drive shafts is demonstrated using high-performance LEDs in the model.
650,000 km of positive experience, numerous awards
The conclusion after the first year of the series-production Vito E-CELL being in customer hands is that this van with electric drive is ideally suited to inner-city operations. Thanks to the subsidies available in Germany, there are now more than 230 Vito E-CELL vans on the road. Altogether they have covered well over 650,000 km and performed well.
The Mercedes-Benz Vito E-CELL has received numerous awards from independent juries, one of them the "Green Commercial of the Year". In 2011 the Vito E-CELL won the " Baden-Württemberg Environmental Technology Award" and the Design Award presented by the Michelin "Challenge Bibendum", one of the world's largest forums for sustainable mobility. Just recently the Vito E-CELL again received the innovation prize for "Alternative drive systems" in the "KEP Van of the Year 2012" awards.

Mercedes‑Benz Sprinter: seven gears, seven litres, enhanced ESP functions
  • First van with seven-speed torque-converter automatic transmission
  • BlueEFFICIENCY package reduces fuel consumption and emissions
  • Fuel consumption only 7 litres with new, long axle ratio
  • ADAPTIVE ESP®: functions further enhanced
The Mercedes‑Benz Sprinter is characterised by striking product enhancements in the model year 2012, thus underlining the Sprinter's ambition to lead its segment. The focus is on safety, economy and comfort. It is the first van in the world to be available with a seven-speed torque-converter automatic transmission. The BlueEFFICIENCY package and the longer axle ratio contribute towards further reducing fuel consumption. Furthermore, the standard-fit ESP® now has additional, enhanced functions.
First van with seven-speed torque-converter automatic transmission
As of July, the new transmission, termed 7G-Tronic, will be available as an option in a van for the first time worldwide. The seven-speed automatic transmission is equipped with a fully electronic control system and was adapted to fulfil the specific requirements of a van.
The advantage of this new transmission with its seven gears is the wide spread between the lowest and the highest gears combined with closely spaced ratios. In practice, this means that the Sprinter's low first-gear ratio ensures that it can pull away dynamically. However, at high speeds, the van is economic, produces low emissions and runs quietly with a low engine speed. At the same time, there is a gear for every driving situation and the shifts in engine speed between the different ratios are small.
Low fuel consumption in conjunction with the BlueEFFICIENCY package is remarkable: depending on the model variant and the axle ratio, the combined consumption for Sprinters with a permissible gross vehicle weight of 3.5 tonnes and a four-cylinder diesel engine easily falls below the 7.5 litre mark.
BlueEFFICIENCY package reduces fuel consumption and emissions
It goes without saying that every Mercedes‑Benz Sprinter consumes fuel sparingly. All diesel engines are equipped with a battery management system. The engine and transmission are designed for low fuel consumption and low emissions.
The already favourable fuel consumption of Sprinters with manual transmission can be reduced by a further 0.5 litre per 100 km with the help of the optional BlueEFFICIENCY package. This also results in a reduction in CO2emissions.
The BlueEFFICIENCY package comprises the ECO start/stop function, tyres with reduced rolling resistance, the ECO power steering pump, alternator management and an electrically controlled fuel pump. Thus, the combined fuel consumption for a Sprinter with a four-cylinder CDI diesel engine, manual transmission, a closed body and a permissible gross vehicle weight of 3.5 t is reduced to as little as 7.4 litres per 100 km.
Fuel consumption only 7 litres with new, long axle ratio
A new, longer rear-axle ratio for the Mercedes‑Benz Sprinter is another measure to reduce fuel consumption and emissions and is available as an option for various vehicle variants. The ratio of i=3.692 reduces engine speed by approximately six percent. The result is an excellently low fuel consumption of as little as 7.0 litres per 100 km and accordingly lower CO2emissions.
ADAPTIVE ESP: functions further enhanced
Mercedes‑Benz has further improved the exemplary level of safety in the Sprinter. The most recent generation of the successful standard-fit ADAPTIVE ESP® now has additional functions.
The new Brake Disk Wipe system builds up a low level of brake pressure on a cyclical basis in rainy and wet conditions. As a result the film of water on the brake disc is wiped away, thus ensuring full braking performance immediately.
This is complemented by Electronic Brake Prefill: if the driver removes his foot from the accelerator abruptly, the vehicle interprets this as the first move before braking. The system reacts to this by gently applying the brake pads to the brake discs. As a result the distance between the two resistance partners has already been reduced to nothing, so to speak, when the driver depresses the brake pedal. This, in turn, reduces the reaction time for braking.
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