Comfortable through everyday life. The new Citan

August 25, 2021 - Compact external dimensions coupled with a generous amount of space and a high load capacity open up a diverse range of applications for the new Mercedes-Benz Citan, especially in inner-city delivery and service provision operations. It is available both as a Panel Van and a Tourer. The new Citan compact van can be ordered from mid-September 2021 with a starting price expected to be less than 23,800 euros.

The new Mercedes-Benz Citan has been thoroughly redesigned by professionals for professionals. From its unmistakeable design to its driving characteristics, not to mention its safety and connectivity systems, the new generation of Small Vans has the Mercedes-Benz DNA. At the same time, the Citan is also the last new vehicle project for commercial customers at Mercedes-Benz Vans to use a combustion engine. All future new developments will exclusively be available with an electric drive. A logical step of this consistent electrification is thus the new eCitan.

Marcus Breitschwerdt, Head of Mercedes-Benz Vans.

The design of the new Mercedes-Benz Citan is distinguished by balanced proportions and a sensual surface design. Muscular shoulders and striking wheel wells underline the vehicle's power and emotive appeal – unusual styling elements for a small van.

Can be ordered from mid-September: the new Citan.

A particularly eye-catching aspect in the interior is the spirited, horizontal shape of the instrument panel. The Mercedes Benz designers sought their inspiration for the full-bodied, voluptuously curved volume of the instrument panel support from the profile of a wing. A decisive aspect here was the continual, horizontal positioning. The narrow wing stretches across the interior and makes for a generous feeling of space. The instrument unit itself is cut out of this. Their shape is reminiscent of an eroded stone. The resulting slot between the wing and the stone makes for a practical stowage compartment for rapid access to important utensils.

At first glance, the new Citan is clearly discernible as a member of the Mercedes-Benz family. The clear shapes with reduced lines and powerful surfaces impart our philosophy of sensual purity.

Gorden Wagener, Chief Design Officer at the Daimler Group

A multitude of possible uses and comfortable loading

The Citan combines compact exterior dimensions (length: 4498 mm) with a generous amount of space. Thanks to a number of different versions and practical equipment details, it offers plenty of different usage possibilities and convenient loading. The Citan will be launched on the market as a Panel Van and a Tourer. Later there will be further variants with a long wheelbase as well as a Mixto version. But even in the short wheelbase variant (2716 mm), the Citan offers much more space compared with the predecessor model – on the Panel Van, for example, the load compartment length is 3.05 metres (with the flexible partition wall).

Sliding doors are a practical feature, especially in tight parking spaces. The new Citan is available with up to two sliding doors. They offer a wide opening on both sides of the vehicle measuring 615 millimetres. The height of the load compartment opening is 1059 millimetres (both figures represent the clearance). At the rear, too, the load compartment is easily accessible: the loading sill of the Panel Van sits at a height of 59 cm. Meanwhile, the two sections of the rear doors can be blocked at an angle of 90 degrees and can even be moved through 180 degrees to the sides of the vehicle. The doors are asymmetrical, whereby the left-hand door is wider and has to be opened first. As an option, the Panel Van can also be ordered with rear doors featuring heated windows and a windscreen wiper. Upon request, a tailgate is also available which equally features these two items of equipment.

Electric brother: The eCitan

The eCitan will already launch in the second half of 2022. This fully electric model variant of the Citan will extend the electrically powered commercial vehicle portfolio alongside the eVito and eSprinter. The range is expected to be around 285 kilometres in accordance with WLTP . With this in mind, it corresponds to the needs of commercial users who often use this vehicle for courier and delivery services in inner cities. At rapid charging stations, the battery is expected to take 40 minutes to charge from 10 to 80 percent. A big advantage: when it comes to the dimensions of the load compartment, the payload and the availability of equipment, customer's don't need to make any concessions compared to a vehicle equipped with a conventional engine. Even a trailer coupling will be available for the eCitan.

Available from the second half of 2022: The eCitan.

Safe and comfortable driving characteristics

The Mercedes-Benz development team placed particular emphasis on achieving brand-typical driving characteristics, defined as a balanced combination of ride comfort, driving dynamics and driving safety. The front wheels are suspended on a McPherson axle with wishbones at the bottom. At the rear, a space-saving torsion-beam axle is used. Trailing arms, ensure additional wheel guidance here, while the springs and shock absorbers are separate.

As part of the comprehensive scope of vehicle testing, the springs, shock absorbers and stabilisers of the Citan were carefully fine-tuned to one another. The Tourer is equipped with springs featuring a specific Mercedes Benz springing rate and shock absorbers with appropriately tuned damping force at the front and rear axles. Thus, the Mercedes-DNA is even reflected in the Citan's driving characteristics. A reinforced stabiliser on the front axle of the Citan Tourer reduces lateral tilting in bends.

Both when empty and when laden, the new Citan offers precise, safe and comfortable driving. The vehicle is not sensitive to high payloads. The Panel Van is optimised for a high payload. This means that even when heavily laden, it drives with great stability. The Tourer is optimised for passenger transport with a low load and is thus equipped with a greater emphasis on comfort.

Comprehensive safety equipment

Safety is a key brand value at Mercedes Benz. The robust body structure with its energy-absorbing dissipation paths contributes to the high level of safety, as do up to seven standard airbags and the extensive range of modern driving assistance systems. These can all support and relieve the driver in numerous situations.

When co-ordinating the driving assistance systems our goal was to implement the philosophy of Mercedes Benz Cars with regard to comfortable, harmonious interventions for a van too.

Dirk Hipp, Strategic Project Head and Chief Engineer for Small Vans at Mercedes Benz.

Smooth intervention that the customer initially hardly notices can be found in ESP, as well as in Hill Start Assist and Crosswind Assist. Supported by radar and ultrasonic sensors as well as cameras, the driving assistance and parking systems observe the traffic and surroundings and, if necessary, can issue warnings or assist the driver by intervening. As in the new generations of the Mercedes C-Class and S-Class, Active Lane Keeping Assist uses steering interventions as opposed to braking and is thus particularly comfortable.

The new Mercedes-Benz Citan and its fully electric model variant eCitan celebrated their world premiere on August 25, 2021.

In addition to the legally required ABS and ESP systems the new Citan models are also equipped with Hill Start Assist, Crosswind Assist, the fatigue-warning system ATTENTION ASSIST and the Mercedes Benz emergency call system as standard. The assistance systems on the Citan Tourer are even more extensive: in this model, Active Brake Assist, Active Lane Keeping Assist, Blind Spot Assist and Speed Limit Assist with traffic sign detection all come as standard to provide the driver with additional assistance.

Intuitive display and operating concept

Just like its big sibling – the Sprinter – and the passenger car models from Mercedes-Benz, the new Citan can be equipped with the intuitively operated and self-teaching MBUX (Mercedes Benz User Experience) infotainment system as an option. With its powerful chips, self-teaching software, high resolution screens and brilliant graphics the system has revolutionised the operation of vehicles.

Furthermore, the Citan is prepared ex works for the use of many digital services from Mercedes me connect. As a result customers are always connected with the vehicle regardless of where they are . Thus important information is always available to them both on-board and outside of the vehicle and they can make use of some helpful functions.

The new Citan can be ordered from mid September 2021 onwards. The new model series will replace its predecessor which was launched in 2012 and established Mercedes-Benz in the small vans segment.

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